We may also collect other
personal information outside of
these categories through
instances where you interact
with us in person, online, or by
phone or mail in the context
of:
-
Receiving help through our
customer support
channels;
-
Participation in customer
surveys or contests;
and
-
Facilitation in the
delivery of our Services and
to respond to your
inquiries.
How do we use and share
your personal
information?
Will your information be
shared with anyone
else?
We may use your personal
information for our own business
purposes, such as for
undertaking internal research
for technological development
and demonstration. This is not
considered to be "selling" of
your personal information.
We have not disclosed, sold, or
shared any personal information
to third parties for a business
or commercial purpose in the
preceding twelve (12) months.
We
will not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
California Residents
California Civil Code Section 1798.83,
also known as the "Shine The Light" law
permits our users who are California
residents to request and obtain from us,
once a year and free of charge,
information about categories of personal
information (if any) we disclosed to
third parties for direct marketing
purposes and the names and addresses of
all third parties with which we shared
personal information in the immediately
preceding calendar year. If you are a
California resident and would like to
make such a request, please submit your
request in writing to us using the
contact information provided
below.
If you are under 18 years of age,
reside in California, and have a
registered account with the Services,
you have the right to request removal of
unwanted data that you publicly post on
the Services. To request removal of such
data, please contact us using the
contact information provided below and
include the email address associated
with your account and a statement that
you reside in California. We will make
sure the data is not publicly displayed
on the Services, but please be aware
that the data may not be completely or
comprehensively removed from all our
systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California
residents. Under the California Consumer
Privacy Act (CCPA), you have the rights
listed below.
The California Code of Regulations
defines a "residents" as:
(1) every individual who is in the
State of California for other than a
temporary or transitory purpose
and
(2) every individual who is domiciled
in the State of California who is
outside the State of California for a
temporary or transitory purpose
All other individuals are defined as
"non-residents."
If this definition of "resident"
applies to you, we must adhere to
certain rights and obligations regarding
your personal information.
Your rights with respect to
your personal data
Right to request deletion
of the data — Request to
delete
You can ask for the deletion of
your personal information. If
you ask us to delete your
personal information, we will
respect your request and delete
your personal information,
subject to certain exceptions
provided by law, such as (but
not limited to) the exercise by
another consumer of his or her
right to free speech, our
compliance requirements
resulting from a legal
obligation, or any processing
that may be required to protect
against illegal
activities.
Right to be informed —
Request to know
Depending on the circumstances,
you have a right to know:
-
whether we collect and use
your personal
information;
-
the categories of personal
information that we
collect;
-
the purposes for which the
collected personal
information is used;
-
whether we sell or share
personal information to
third parties;
-
the categories of personal
information that we sold,
shared, or disclosed for a
business purpose;
-
the categories of third
parties to whom the personal
information was sold,
shared, or disclosed for a
business purpose;
-
the business or commercial
purpose for collecting,
selling, or sharing personal
information; and
-
the specific pieces of personal
information we collected about
you.
In accordance with applicable
law, we are not obligated to
provide or delete consumer
information that is
de-identified in response to a
consumer request or to
re-identify individual data to
verify a consumer request.
Right to Non-Discrimination
for the Exercise of a
Consumer’s Privacy Rights
We will not discriminate
against you if you exercise your
privacy rights.
Right to Limit Use and Disclosure
of Sensitive Personal
Information
We do not process consumer's sensitive
personal information.
Verification process
Upon receiving your request, we
will need to verify your
identity to determine you are
the same person about whom we
have the information in our
system. These verification
efforts require us to ask you to
provide information so that we
can match it with information
you have previously provided us.
For instance, depending on the
type of request you submit, we
may ask you to provide certain
information so that we can match
the information you provide with
the information we already have
on file, or we may contact you
through a communication method
(e.g., phone or email) that you
have previously provided to us.
We may also use other
verification methods as the
circumstances dictate.
We will only use personal
information provided in your
request to verify your identity
or authority to make the
request. To the extent possible,
we will avoid requesting
additional information from you
for the purposes of
verification. However, if we
cannot verify your identity from
the information already
maintained by us, we may request
that you provide additional
information for the purposes of
verifying your identity and for
security or fraud-prevention
purposes. We will delete such
additionally provided
information as soon as we finish
verifying you.
Other privacy rights
-
You may object to the
processing of your personal
information.
-
You may request correction
of your personal data if it
is incorrect or no longer
relevant, or ask to restrict
the processing of the
information.
-
You can designate an
authorized agent to make a
request under the CCPA on
your behalf. We may deny a
request from an authorized
agent that does not submit
proof that they have been
validly authorized to act on
your behalf in accordance
with the CCPA.
-
You may request to opt out
from future selling or
sharing of your personal
information to third
parties. Upon receiving an
opt-out request, we will act
upon the request as soon as
feasibly possible, but no
later than fifteen (15) days
from the date of the request
submission.
To exercise these rights, you
can contact us by submitting a
data subject access
request, by email at
contact@joinkoala.co, or by referring to the contact details
at the bottom of this document. If you
have a complaint about how we handle
your data, we would like to hear from
you.
12. DO WE MAKE
UPDATES TO THIS
NOTICE?
In Short: Yes, we will update this
notice as necessary to stay
compliant with relevant
laws.
We may update this privacy
notice from time to time. The
updated version will be
indicated by an updated
"Revised" date and the updated
version will be effective as
soon as it is accessible. If we
make material changes to this
privacy notice, we may notify
you either by prominently
posting a notice of such changes
or by directly sending you a
notification. We encourage you
to review this privacy notice
frequently to be informed of how
we are protecting your
information.
13. HOW CAN YOU
CONTACT US ABOUT
THIS
NOTICE?
If you have questions or
comments about this notice, you
may
email us at
contact@joinkoala.co
or
contact us by post
at:
KOALA COMMUNITY
INC
2701 Van Ness Ave, San Francisco, CA
94109, USA
SF, CA 94109
United States
14. HOW CAN YOU
REVIEW, UPDATE,
OR DELETE THE
DATA WE COLLECT
FROM YOU?
Based on the applicable laws of
your country, you may have the
right to request access to the
personal information we collect
from you, change that
information, or delete it. To
request to review, update, or
delete your personal
information, please fill out and
submit a data subject access
request