The professional community for creators

Find your people on Koala

Are you a brand looking to activate on Koala?

Reach Out

Coming Spring 2026

Calling all creators, collaborators and culture shapers.

FAQ

What is Koala?

After signing up, go to your profile and tap "Update connected accounts." Link your TikTok, Instagram, and YouTube accounts and we'll pull in your content automatically.

How do I update my profile?

Tap your profile picture, then tap "Edit Profile." Update your name, bio, and photo anytime. Connected platform content updates automatically.

Is Koala free to use?

Yes. Koala is free to download and use.

I'm having trouble signing in. What should I do?

Make sure your phone number includes the correct country code. If you're not receiving your verification code, check that SMS isn't blocked and try again. Still stuck? Email support@joinkoala.co.

How do I delete my account?

You can delete your Koala account directly in the app. Go to Profile > Settings > Tap Delete Account. Your account will be permanently removed after 30 days. Deletion is permanent and cannot be undone. All your data, profile, and connected platforms will be removed. This process takes up to 30 days. If you need help, email us before deleting.